Welcome to Minayn DMCC (Minayn). “Minayn DMCC” maintains the https://minayn.com Website (“Site”). The terms and conditions governing your access to and use of this website and its related sub-domains, sites, services and tools. By accepting these terms and conditions (including the linked information herein), and by using the Site, you represent that you agree to comply with these terms and conditions of Minayn DMCC (“we”, “us”, “our’ or “Minayn”) in relation to your use of the Site (the “User Agreement”). This User Agreement is effective upon acceptance. If you do not agree to be bound by this User Agreement please do not access, register with or use this Site.
This Site and all its constituents are a subject to the terms and conditions.
Minayn wishes to ensure that its members are able to form legally binding contracts and further that minors do not purchase unsuitable content. Therefore, customer(s) using the Site who are Minor / under the age of 18 shall not register as a User of the Site and shall not transact on or use the Site. You should represent that you are 18 years of age or over the age of 18 years before you become a member of the Site. Without prejudice to any other rights and remedies of Minayn under this User Agreement or at law, Minayn reserves the right to limit or withdraw access to the Site or the membership of any person if Minayn believes that the person is under the age of 18 years. The Site is not available to persons whose membership has been suspended or withdrawn by Minayn. Further, if you are registering as a business entity, you represent that you have the authority to bind that entity to this User Agreement and that you and the business entity will comply with all applicable laws relating to online trading. No person or business entity may register as a member of the Site more than once.
When you register as a member of the Site you have been or will be required to provide certain information and register a username and password for use on this Site.
On becoming a member of the Site, you irrevocably agree to the following –
United Arab Emirates is our country of domicile and the governing law is the local law. Any dispute or claim arising out of or about the usage of the Site / online purchase by the User shall be governed by and construed in accordance with the laws of the UAE. Such dispute shall be exclusively settled by the competent judicial courts in the Emirate of Dubai.
You agree that we may communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Minayn requires your agreement during the registration process to send you promotional emails to let you know about any new changes, features or promotional activities added to the Site. If, at any time, you decide that you do not wish to receive promotional emails, you can opt out of receiving such promotional emails by clicking on the link at the bottom of any promotional email.
You acknowledge and agree that Minayn shall endeavour to give you notice for any amendment to this User Agreement that materially increases your obligations or decreases your rights under the User Agreement (“Substantial Amendment”) in accordance with the terms of this User Agreement. You acknowledge and agree that Minayn at its sole discretion and without liability may make amendments that are not Substantial Amendments without your further specific agreement at any time with immediate effect by posting a notice of the amendment on the Site.
MINAYN accepts payments via Visa and MasterCard in AED. The cardholder must retain a copy of transaction records and Merchant policies and rules.
Delivery of products/items sold through the Site to Users by courier of such products/items will be made within 7 days from the online purchase of the relevant products/items to the User’s address as stated by the User during the creation of the User Account. The product will be shipped only on receipt of payment through transfer which takes three working days to reflect.
Minayn will deliver products in the GCC and internationally. Minayn will not trade with or provide any services to OFAC and sanctioned countries.
Cancellations can be done within one hour of the order. For any cancellations of a confirmed order, please get in touch with us immediately at [email protected]
You will have the right to return a product/item purchased through the site within seven (7) days if it does not match the product/item booked on the site and provided that the relevant product/item is in the same condition as that when it was received and with the original packaging intact.
Delivery & Shipping fees will be deducted from the purchase price of the returned product/item and the User will receive a refund for the balance.
The Delivery & Shipping fees will be waived if the returned product/item was not as shown on the site or faulty / defective / damaged. Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depending on the issuing bank of the credit card.
Minayn provides the Site and its services on an “as is” and “as available” basis without any representation or endorsement made and without any warranty or guarantee of any kind whether express or implied, including but not limited to warranties of title, merchantability, fitness for a particular purpose, compatibility, security, accuracy and non-infringement. Minayn makes no representations or warranties about the accuracy, reliability, or completeness of any content, information, software, text, graphics, links or communications provided on or through the use of the Site or that the operation of the Site will be error free and/or uninterrupted. Minayn makes no warranty that defects will be corrected or that the Site or its servers are free of viruses or anything else which may be harmful or destructive. The nature of Internet communications means that this Site may be susceptible to data corruption, interception, non-availability and delays. The Site may also be unavailable from time to time due to repairs, maintenance or development work. You agree that Minayn has no obligation to provide support for the Site. You expressly agree that you use the Site at your own risk.
No replacement is allowed. You may ask only for a return / refund of a relevant product/item purchased through the Site and subject to the return / refund conditions outlined here above.
All content included on the Site, including but not limited to text, graphics, logos, button icons, images, data compilations and software, is the property and copyright work of MINAYN and is protected by copyright, trademarks, patents or other intellectual property rights and laws. The compilation of the content on the Site is the exclusive property and copyright of MINAYN and is protected by copyright, trademarks, patents or other intellectual property rights and laws.
MINAYN shall not disclose confidential information in any form whatsoever (“Confidential Information”) relating to this agreement or delivered by you in course of the performance of this agreement or on the occasion of such performance to any third party. This confidentiality obligation will survive the termination of this agreement for an undefined duration. User is responsible for maintaining the confidentiality of his account.
To the extent permitted by law, Minayn , its officers, employees, agents, affiliates and suppliers shall not be liable for any loss or damage whatsoever whether direct, indirect, incidental, special, consequential or exemplary, including but not limited to, losses or damages for loss of profits, goodwill, business, opportunity, data or other intangible losses arising out of or in connection with your use of the Site, its services or this User Agreement (however arising, including negligence or otherwise and whether or not Minayn has been advised of the possibility of such losses or damages).
If you are dissatisfied with the Site or any content or materials on it, your sole exclusive remedy is to discontinue your use of it. Further, you agree that any unauthorised use of the Site and its services as a result of your negligent act or omission would result in irreparable injury to Minayn and Minayn shall treat any such unauthorised use as subject to the terms and conditions of this User Agreement.
You agree to indemnify and hold Minayn and its affiliates, officers, employees, agents and suppliers harmless from any and all claims, demands, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses), howsoever suffered or incurred due to or arising out of your breach of this User Agreement, or your violation of any law or the rights of a third party.
Minayn will not be held liable for any reason if there is a delay or failure to perform the duties under these terms and conditions for reasons, events or other matters beyond Minayn’s reasonable control.
None of the provisions of this User Agreement shall be deemed to constitute a partnership or agency between you and Minayn and you shall have no authority to bind Minayn in any manner whatsoever.
Except as explicitly stated otherwise, any notices to Minayn from you shall be given by you by email to Minayn with a physical copy sent to us by mail or courier, such notice deemed given on confirmation of its receipt to you by Minayn by return email. Any notices to you from Minayn shall be given by notices posted on the Site or by email to the email address you provide to us during the registration process and shall be deemed to be received by you 48 hours after any such email is sent. Alternatively, we may give you notice by mail or prepaid shipping to the address provided to us during the registration process. In such case, notice shall be deemed given 7 days after the date of mailing.